FAMORA

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Frequently Asked Questions

Do you offer Cash on Delivery?

Yes! We offer Cash on Delivery (COD) across India. Simply place your order, and pay in cash when it arrives at your doorstep. No advance payment needed.

How long does delivery take?

Standard delivery takes 5–7 business days across most of India. Metro cities like Mumbai, Delhi, Bangalore, and Chennai typically receive orders within 3–5 business days. You will receive a tracking link via SMS/email once your order is shipped.

How can I track my order?

Once your order is shipped, you'll receive an SMS and email with your tracking number and a link to track your package in real time. You can also contact our support team at support@famora.in or call us Mon–Sat, 10AM–6PM IST.

What is your return policy?

We offer a 7-day easy return policy. If you're not satisfied with your purchase, contact us within 7 days of delivery at support@famora.in and we'll arrange a hassle-free return or exchange. Products must be unused and in original packaging.

How can I contact customer support?

You can reach our support team via email or through the Contact Us page on our website. We aim to respond within 24 hours.

Are your products genuine and quality-checked?

Absolutely! Every product on FAMORA is handpicked and quality-checked before listing. We stand behind everything we sell — if you're not happy, neither are we.

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